Monday, January 24, 2011

Of Corporate Vision and Leadership


Some people by nature are born to rule. It's an inborn talent. Those persons radiate self confidence and intimidate others that surround them. They are not difficult to recognize because they stand out from the lot. What makes a leader of one is one's ability to interact with people from all walks of live.

Leaders come in different personality types. You can't become a leader by imitating the most successful leader in the world. That strategy is doomed from the start. The leadership qualities you possess must be something nurtured inside you. Remember, the first step towards success is identifying your own leadership strength and qualities. To a certain degree, leadership skills determine the success an individual or organization achieves. However, leadership alone is not enough to steer an organization or an individual, for that matter, to attainment of success.

A clear vision of what one is set out to achieve is an integral part of the whole thing. Keep you vision intact from the day one and let your employees or hired-hands too understand your vision and share the rewards and credit afterward.

Dale Carnegie in one of his books said, "people can learn to move from directing to guiding, from competing to collaborating, from operating under a system of veiled secrecy to one of sharing information as it's needed, from a mode of passivity to a mode of risk taking, from one of viewing people as an expense to one of viewing people as an asset."

 Communication is vital in today's corporate world. "I'm the boss and I'm always right," were most accepted form of human interactions in the workplaces in the past. "Barking rights" or so they used to be called, were the prerogatives of the executives in the past. And loudness was then equated to toughness but not anymore. Today people realized the importance of communication. "Any idea is a good idea," my boss says it always, "and ideas are accepted from all levels of employees in my department." Though we communicate everyday, an effective communication is but rare everywhere. We're all on the different level, whether you are the company's CEO or a sub-staff, it's just a different job. Hence, communications need to be a two-way street.

Do nothing to discourage people from taking the risk of communicating. Do not punish your inferiors for telling you what's on their mind; if it's a good idea, take into consideration. If it's a bad idea just discard it.
You can't go on saying, "we're the best company in the locality, come join us," to each and every individual, though today there are media to pass on this message. You have to make them want to join you. It's a leader's job to foster these feelings. Everybody wants salary at the end of month but the real motivation never comes from financial benefits. There's something called job satisfaction and contentment. Those who work only for paycheck hardly get anything done.

"There's only one way under heaven to get anybody to do anything," Dale Carnegie said, "and that is by making the other person want to do it." As a superior, show your subordinates the respect, encourage them, let them speak up, include them in the decision making and above all make them feel valued and that's where true motivation comes from.
Dealing with people (associates, clients, customers) probably is the biggest challenge, especially in business. It's important to sometimes look at the things from other people's perspectives, put yourself in others shoes. As a leader, offer genuine appreciations to your employees/subordinates so they'd know that you know their worth and values it.


Thursday, January 20, 2011

First snow fall and disappointment


It is true expectations lead to disappointment. I've learned my lessons early not to expect a lot from people be it family, friends or other people. 

However, against my better judgment, I've expected a lot from the climate. Can you believe it, when I couldn't trust people how could I possibly trust the climate or weather, whatever you prefer to call it? Well the past couple of weeks have been exhausting even on the weekends. So I was really looking forward to this snow fall and the holiday following it.

The weather turned chilly, there was no sign of sun in the sky and the fog engulfed it all. My mood started soaring; the day I have been waiting for isn't far away. Well we were all sure it'd snow on January 18, but it didn't. But so what, the weather is still pretty much the same, one day couldn't have made any difference.

That night I slept very late, it was 2 AM in the morning when I finally dozed off. I was sure it was going to snow the next morning. I had planned to stay all day in bed to give rest to my exhausted body and strained eyes. I set my alarm at 8 AM and slept that night peacefully. The next morning as soon as the alarm went off, my first instinct was to peep outside expecting to see layers of snow but to my utter disappointment, the streets are dry as hay.

Totally pissed at the climate, I closed my eyes for a while. When I finally got up to get ready, I was already late for office. Not only me, I have encountered many colleagues yesterday who experienced similar situations. For instance, some didn't get breakfast, some couldn't pack their lunch boxes, and some were late for office. All because of the damn snow that refused to come down on us.

The weather condition wasn't any better last night. I should have known better than to expect but poor me, I was still expecting the impossible last night too. I was hoping for the snow fall, so I again stayed up late, checking constantly on the snow. As the hours drifted by there was very little snow. Whatever fell on the ground was soon absorbed by the ground. I lost all hopes of snow and went to bed. Morning I drew the curtains apart to gaze outside only to find there was no snow again. 

When I reached office, it was announced on BBS that today would be holiday on the occasion of Thimphu's first snow fall. Though there's hardly any snow visible outside, a holiday is what everyone was craving for. I was about to leave the office for some relaxation when my supervisor stopped me. Well somebody had to remain in office for support and unfortunately it was to be me because everybody else had already left. And so I landed up spending the entire day in office.

For all it's worth, there's only 24 hours in a day.